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Billing, Payment, and Refund Terms and Conditions
Effective: August 1, 2009
Modified: March 1, 2009
The following is the billing, payment, and refund policy for all accounts where
MIS Sciences Corporation (MIS) provides web hosting, dedicated server,
colocation, FTP, email, or any other service.
Term of Invoice
All services are invoiced in advance of service with the exception of excessive
bandwidth, excessive storage or services ordered prior to billing date.
Excessive bandwidth, excessive storage, or other services ordered prior to the
billing date, will be added to the next regular invoice.
Invoices
All invoices will either be mailed, via U.S. Mail postage prepaid, to the
address of record, or by email to the email address of record. It is your
responsibility to notify MIS Sciences Corporation of any change in your mailing
or email address; this responsibility is ongoing.
Payment Due Dates
All payments are due upon receipt and are delinquent 10 days after the invoice
date. All delinquent accounts are subject suspension at 12:01 A.M. PST of the
11th day after the invoice date.
Taxes
The invoice amount is NET due to MIS Sciences Corporation. Should any tax be
imposed on the funds remitted to MIS Sciences Corporation, by any taxing
authority, the client is responsible for the imposed taxes. In the event the
funds remitted to MIS Sciences Corporation are less than the invoice amount, as
a result of taxes imposed, the account will be considered delinquent and
subject to suspension until the delinquent funds are paid.
Refunds
For monthly, quarterly, semi-annual, or annual invoices, services cancelled
prior to the next regular invoice, no refund for unused services will be
provided. If services are cancelled by MIS for violation of any of the Terms
and Conditions, no refund will be provided. If MIS cancels your service for any
reason other than the violation of any published Terms and Conditions, MIS may,
at its sole discretion, refund any fees for services it deems appropriate.
Acceptance of the refund by customer relieves MIS of any and all liability for
any and all past, present, or future damages suffered or believed to be
suffered by client. Setup fees and domain registration fees are not refundable.
Methods of Payment
Payment can me made by credit card, check, or electronic funds transfer. All
funds MUST be in US Dollars and checks must be drawn on a USA bank.
Make checks payable as follows:
MIS Sciences Corporation
2550 N Hollywood Way - Suite 404
Burbank, CA 91505
Electronic funds transfer as follows:
Citizen's Business Bank 4100 W. Alameda Avenue
Burbank, California 91505 USA
Please contact us for routing information
Credit card payments can be made at: VISA, Master Card, Discover, and American
Express are acceptable credit cards.
Make Online
payment here
Payments Made by Check
All payments made by check are in US Dollars and are subject to payment from
your bank to our bank. Any checks returned for insufficient funds will cause
immediate account suspension. Accounts can only be reinstated upon payment of
all amounts due and the payment of any fees imposed to MIS Sciences Corporation
for processing or the return of the NSF check.
Credit Card Payments
By using a credit card, you warrant that you are authorized to use such credit
card for the payment services by MIS Sciences Corporation. You authorize MIS
Sciences Corporation to automatically charge your credit on a reoccurring basis
for any unbilled charges incurred the previous month and for the required
monthly payment for services billed in advance of services.
All payments made by credit card, either reoccurring or individual, are subject
to verification by our credit card processing agency. If a credit card is
declined, either for reoccurring payment or individual payments, the account is
considered immediately delinquent. You will be contacted by email at the
address we have in our records and have an opportunity to correct the error. If
we do not receive payment, either by a valid credit card or other acceptable
method, within 5 days, the account will be suspended.
If you have automatic reoccurring payments by credit card, you are responsible
to inform MIS Sciences Corporation of any change in billing address, credit
card number or expiration date to allow the credit card to be successfully
processed. This responsibility is ongoing.
If you wish to dispute any charges on your credit card statement posted by MIS
Sciences Corporation, please contact us at billing@missciences.com. We will
work with you to resolve any issue you may have. If we receive a reversal or
refusal of payment (charge back) from the credit card issuer for a service we
provided, your account will be deemed delinquent and immediately suspended
until all delinquent amounts and reinstatement fees are paid.
Electronic Funds Transfer
The invoice amount is NET due to MIS Sciences Corporation. Should any fees be
imposed to electronically transfer the funds to MIS Sciences Corporation, the
client is responsible for the imposed fees. In the event the funds remitted to
MIS Sciences Corporation are less than the invoice amount, as a result of
imposed fees, the account will be considered delinquent and subject to
suspension until the entire invoice is paid.
Account Suspension and Termination
Any delinquent or past due account, unpaid account, NSF check, invalid or
expired credit card is considered a violation of the MIS Terms and Conditions
and is subject to suspension and termination, without notice, at 12:01 A.M.
PST. of the 11th day after the invoice date. Violations of the MIS Terms and
Conditions not associated with account delinquency are subject to immediate
account suspension and termination, without notice. Any account suspension or
termination is deemed "with cause" and legally justified and client waives any
and all rights they may have under any statue in any jurisdiction for any and
all action against MIS for any past, present, or future damages that may result
from the account suspension and termination. All active accounts will be
suspended or terminated, including all email, and access to all servers will be
disabled. A suspended or terminated account can only be reinstated after all
delinquent invoices are paid in full.
Account Reinstatement
A $200.00 reinstatement fee applies to all suspended or terminated accounts.
Any account suspended or terminated may be reinstated at the sole discretion of
MIS. Reinstatement of a delinquent account requires the payment of all
delinquent and current amounts and the payment of all expenses incurred by MIS
resulting from NSF checks, credit card "charge backs", collection fees,
attorney fees, or any other charge assessed to MIS as the result of any
collection or attempted collection for delinquent charges.
Notice
All notices and other communications which are required or may be given by MIS
to customer under this policy shall be provided to customer by email to the
last known email address provided to MIS by customer. Customer acknowledges and
accepts email notification as the sole and proper method for notification.
Governing Law
The validity, performance and enforcement of this policy shall be governed by
the laws of the State of California. It is hereby agreed that the exclusive
jurisdiction and venue shall be in the Federal or State courts located in the
County of Los Angeles, California, with respect to any claim or dispute between
MIS and customer arising out of this policy.
MIS Contact Information
If you have any questions, please feel free to contact us: MIS Sciences
Corporation ATTN: Accounts Receivable 2550 N Hollywood Way - Suite 404 Burbank,
CA 91505 1.818.953.3942 billing@missciences.com
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